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For Our Residents

How can we help? Below you’ll find links to complete a maintenance request, to pay your rent, to frequently asked questions, and to addenda you may need. Not what you’re looking for? Send us a message, and we’ll respond within the day.

At Sunchase we pride ourselves on our top-notch customer service. Thank you for ranking us as one of the top customer service providers in the apartment industry!

Sunchase ECU Apartments Breakfast Bar

Need something fixed? Don’t worry; our award-winning maintenance team has got you covered. Fill out the maintenance request by clicking the button below, and we’ll be over to fix the issue right away!

Pay Rent
Did you know you can check your current balance and see the details of any balance due? It’s so easy! Click below to pay your rent or check your balance via PayLease. Use a credit card and never pay late! E-checks are FREE!

See more event photos on our Facebook page!

Below you’ll find links to our Resident Handbook and Emergency Service guide. If you have any questions, we are happy to help!

Resident Handbook

Your resident handbook contains everything you need to know about living at Sunchase. Click on the link below to download a copy.

Download Resident Handbook 19-20′

Sample Lease

Can’t find your lease? No problem. Click the link below to download a sample lease.

Download Sample Lease

Emergency Policies

Click the link below for proper procedure during an emergency.

Download Emergency Services

Pet Addendum

Your furry friends are always welcomed at Sunchase Apartments! Please review the pet addendum to register your pet.

Pet Addendum

Guarantor Form

Click the link below to view and print the SunChase Guarantor form.

Guarantor Form

Roommate Connection
Looking to sublet your room? Our roommate connection forum is the perfect place to list your room for rent. Please remember that all sublets must complete a Sunchase application and qualify under Sunchase criteria. Please contact us if you have any questions about subletting or posting to the forum. 

You have questions? We have answers. Here are some of our most frequently asked questions. If you don’t see what you’re looking for, please contact us by sending us a message or calling.

Current Resident

When is rent due?

Rent is due at the first of each month, you do have a grace period of 5 days and on the 6th day of the month a 5% late fee is assessed.


How do I get to campus from Sunchase?

Don’t have a car or feel like paying for a parking pass? The ECU transit stops at our property several times an hour! Click here to view the map and exact times.

To get to campus:

Take a right out of sunchase, a right on to 10th street, and head about two miles. ECU will be on your right!


Can I have a pet at Sunchase?

We are a pet-friendly community! Please click here to review our pet policies or refer to your resident handbook.


Does Sunchase provide transportation to ECU?

Sunchase has a dedicated ECU transit bus that picks up several times an hour. We also provide Pirate Express which takes you to and from Downtown Thursday through Saturday night!


Who do I contact for internet questions/outages?

Elauwit Networks Support Line: (800)-611-9837 |